Rekaro
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Rekaro

Procurement that is faster, clearer, and more traceable

En modern plattform för att matcha inköpare och leverantörer: RFQ, real-time kommunikation, notiser och AI med kontrollerade verktyg.

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Help center • Rekaro

Frequently asked questions

Here you will find answers to common questions about how Rekaro works, how the AI support is used, and how data is handled.

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16 results
Platform

What is Rekaro?

Rekaro is a platform for supplier selection, RFQs, collaboration, and follow-up in procurement.

  • Gather relevant suppliers in one place
  • Draft RFQs with support when needed
  • Compare suppliers with clearer context

How does the AI matching work?

The AI analyzes your requirements, category, geography, and supplier signals to rank relevant matches.

  • It uses your request context
  • It weighs expertise and delivery fit
  • It helps surface the most relevant suppliers first
Pricing and plans

How is Rekaro priced?

Rekaro combines platform access with support based on your plan and needs.

  • Teams can start with a lighter setup
  • Larger rollouts add more governance and support
  • Pricing details are available on the pricing page
Security and governance

Is our data secure?

Yes. Rekaro uses modern application security practices and controlled access patterns.

  • Data in transit is encrypted
  • Access is role-based
  • Sensitive flows are protected and monitored

Can we support approvals and internal governance?

Yes, Rekaro is designed for traceability and structured workflows.

  • Keep context in one place
  • Improve auditability
  • Reduce fragmented communication
Suppliers

How are suppliers verified?

Supplier quality is strengthened through profile review and signal-based assessment.

  • Company details are reviewed
  • Delivery signals and references are considered
  • Certifications and profile completeness improve trust
Buyers and RFQs

How do I get started as a buyer?

Start by creating an account and either searching suppliers or creating an RFQ.

  • Describe the need
  • Share scope, budget, and timing
  • Shortlist and contact suppliers

How quickly can I create an RFQ?

You can create one manually or use AI to draft it much faster.

  • Start with a natural language brief
  • Refine requirements
  • Publish and invite suppliers
Support

How do I contact the team?

You can reach the team through the contact page or through help options in the platform.

  • Use the contact page for onboarding and commercial questions
  • Use in-product help for workflow questions
AI support and control

How is AI used in Rekaro?

In Rekaro, AI is used as support inside procurement work.

  • It can draft material and summaries
  • It works within defined limits
  • Review and approvals remain in place for critical steps

How can AI support the RFQ process?

The AI can support parts of the RFQ process, depending on how you choose to work.

  • It can draft an RFQ based on a short brief
  • It can help identify relevant suppliers
  • It can summarize responses into a clearer comparison

Can AI handle supplier communication on its own?

AI can support supplier communication, but the setup should match your governance needs.

  • It can suggest follow-ups and replies
  • It can help answer recurring clarifying questions
  • Human review can remain required before messages are sent

How much control do we have over AI actions?

You decide what the AI is allowed to do and where review is required.

  • Set boundaries for budget, timing, and approvals
  • Let AI prepare work while humans approve critical actions
  • Keep history and decisions visible for follow-up

Can AI help find new suppliers?

AI can support supplier discovery by processing available signals and matching them to your needs.

  • Review supplier data from multiple sources
  • Weigh capacity, risk, and sustainability signals
  • Present a shortlist for human review

Can AI help evaluate supplier proposals?

AI can help compare proposals against the criteria you set.

  • Summarize proposals against weighted requirements
  • Highlight missing information or deviations
  • Present structured decision support for review

Can automated steps continue outside office hours?

Some automated steps can continue outside office hours when they are configured to do so.

  • Support teams working across time zones
  • Watch for changes that matter to your process
  • Present updates when users return

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